All-in-One AI Contact Center

Best
AI
,
providing
human-like
service
with
80%
automation

LLMs | Human-like conversations | Omnichannel |High resolutions with low hallucinations

AI Agent

Based on advanced LLMs, the best conversational AI features with human-like sales and support skills 24/7 across all your channels.
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Chatbot

Voice AI

Sobot: All-in-One AI Contact Center Solution_AI Agent
AI Agent
Based on advanced LLMs, the best conversational AI features with human-like sales and support skills 24/7 across all your channels.
Learn More
Sobot: All-in-One AI Contact Center Solution_Chatbot
Chatbot
Deliver faster and more personalized customer experiences with an AI-powered chatbot. Boost team efficiency and drive your business forward.
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Sobot: All-in-One AI Contact Center Solution_Voicebot
Voice AI
Unlock scalable engagement via voice AI. Voicebot can handle sophisticated interactions and transfer inbound/outbound calls from AI to human agents.
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Best
CX platform
,
maximize
agent
productivity

All-in-One | Omnichannel | AI copilot | Easy-to-use | Seamless collaboration | Insight

Live Chat

Unify omnichannel, messages, tickets, third-party orders, and data into an AI-powered platform.
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Voice

Ticketing

WhatsApp API

Sobot: All-in-One AI Contact Center Solution_Live Chat
Live Chat
Unify omnichannel, messages, tickets, third-party orders, and data into an AI-powered platform.
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Sobot: All-in-One AI Contact Center Solution_Voice
Voice
Voice that goes beyond calls. Support inbound and outbound calls for flexible customer service.
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Sobot: All-in-One AI Contact Center Solution_Ticketing
Ticketing
Streamline collaboration and maintain coherence. Resolve complex issues more efficiently.
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Sobot: All-in-One AI Contact Center Solution_WhatsApp API
WhatsApp API
Authorized WhatsApp API, which allows your businesses to communicate with customers at scale.
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Cover All Engagement Scenarios

AI & Automation

Sobot AI, like the best agent, instantly handles complex inquiries across all customer touchpoints. It can also build AI workflows that enable you to support your customers at scale, as well as free your team for more complicated and important work.

Explore AI

Sobot: Cover All Engagement Scenarios_AI & Automation

Omnichannel Services

Centralize all your support channels, customer conversations and bring all your tools together in one AI-Powered connected platform.

Explore Omnichannel

Sobot: Cover All Engagement Scenarios_Omnichannel Service

Proactive Marketing

Interact with customers before they need it. Improve conversion rates by automating personalized customer interactions.

Explore Marketing

Sobot: Cover All Engagement Scenarios_Proactive Marketing

Solutions for Various Industries

  • Retail & E-commerce
  • Financial Services
  • Gaming
  • Education
  • Enterprise Services
  • Life Services
  • Retail & E-commerce
  • Financial Services
  • Gaming
  • Education
  • Enterprise Services
  • Life Services
  • Retail & E-commerce

    Financial Services

    Gaming

    Education

    Enterprise Services

    Life Services

    • Personalized Communication Route customers to suitable sales for 1:1 consultations by needs.
    • Automated Booking Management Utilize booking slots to the fullest to reduce missed appointments. Automate lead filtering, reminding and request handling.
    • Precise Targeting Boost loyalty with timely updates, periodic reminders and targeted offers.
    Sobot: Solutions for Various Industries_Life Services
    • Solutions for Various Industries A natural extension of your Shopify, Amazon, Walmart, Shopee, Lazada, and more.
    • Engage Shoppers Across Their Journey Serve better, sell more with Conversational AI. Its pre-designed, automated messages engage shoppers throughout their journey.
    • Boost Efficiency and Conversion Resolve 70% of inquiries and increasing conversions by 3x.
    Sobot: Solutions for Various Industries_Retail & E-commerce
    • Easy-to-Use Platform Achieve business value faster with the no-code platform.
    • Best Performance Enhance services with a perfect blend of AI and human to handle FAQs related to interest rates, loan eligibility and more.
    • Built for Security And Control Sobot prioritizes data privacy and security, ensuring compliance with ISO, GDPR, etc.
    Sobot: Solutions for Various Industries_Financial Services
    • Omnichannel Service AI Agent helps offer 24/7 service for player satisfaction.
    • Notification Reminders Notify and remind players of version upgrading, membership benefits, etc. in time.
    • Targeted Marketing Leverage tags for cross-channel proactive marketing to boost player conversions.
    Sobot: Solutions for Various Industries_Gaming
    • AI-powered Service Deliver omnichannel experiences with human-AI collaboration and unify your student contact database.
    • Timely Follow-up Efficiently inform students or parents of class and schedule updates.
    • Campaign Management Contact students and parents through voicebot, phone, WhatsApp, etc., with precise targeting.
    Sobot: Solutions for Various Industries_Education
    • Convenient Self-Service Enable customers to resolve common queries 24/7 via AI agent.
    • Internal Collaboration Boost collaboration among sales, support, and technical teams through an omnichannel inbox.
    • Automated Workflow Set up automated flows across multiple channels with Sobot user-friendly flow builder.
    Sobot: Solutions for Various Industries_Enterprise Services
    • Personalized Communication Route customers to suitable sales for 1:1 consultations by needs.
    • Automated Booking Management Utilize booking slots to the fullest to reduce missed appointments. Automate lead filtering, reminding and request handling.
    • Precise Targeting Boost loyalty with timely updates, periodic reminders and targeted offers.
    Sobot: Solutions for Various Industries_Life Services
    • Solutions for Various Industries A natural extension of your Shopify, Amazon, Walmart, Shopee, Lazada, and more.
    • Engage Shoppers Across Their Journey Serve better, sell more with Conversational AI. Its pre-designed, automated messages engage shoppers throughout their journey.
    • Boost Efficiency and Conversion Resolve 70% of inquiries and increasing conversions by 3x.
    Sobot: Solutions for Various Industries_Retail & E-commerce
    • Solutions for Various Industries A natural extension of your Shopify, Amazon, Walmart, Shopee, Lazada, and more.
    • Engage Shoppers Across Their Journey Serve better, sell more with Conversational AI. Its pre-designed, automated messages engage shoppers throughout their journey.
    • Boost Efficiency and Conversion Resolve 70% of inquiries and increasing conversions by 3x.
    Sobot: Solutions for Various Industries_Retail & E-commerce
    • Solutions for Various Industries A natural extension of your Shopify, Amazon, Walmart, Shopee, Lazada, and more.
    • Engage Shoppers Across Their Journey Serve better, sell more with Conversational AI. Its pre-designed, automated messages engage shoppers throughout their journey.
    • Boost Efficiency and Conversion Resolve 70% of inquiries and increasing conversions by 3x.
    • Sobot: Solutions for Various Industries_Retail & E-commerce
    • Easy-to-Use Platform Achieve business value faster with the no-code platform.
    • Best Performance Enhance services with a perfect blend of AI and human to handle FAQs related to interest rates, loan eligibility and more.
    • Built for Security And Control Sobot prioritizes data privacy and security, ensuring compliance with ISO, GDPR, etc.
    Sobot: Solutions for Various Industries_Financial Services
    • Easy-to-Use Platform Achieve business value faster with the no-code platform.
    • Best Performance Enhance services with a perfect blend of AI and human to handle FAQs related to interest rates, loan eligibility and more.
    • Built for Security And Control Sobot prioritizes data privacy and security, ensuring compliance with ISO, GDPR, etc.
    • Sobot: Solutions for Various Industries_Financial Services
    • Omnichannel Service AI Agent helps offer 24/7 service for player satisfaction.
    • Notification Reminders Notify and remind players of version upgrading, membership benefits, etc. in time.
    • Targeted Marketing Leverage tags for cross-channel proactive marketing to boost player conversions.
    Sobot: Solutions for Various Industries_Gaming
    • Omnichannel Service AI Agent helps offer 24/7 service for player satisfaction.
    • Notification Reminders Notify and remind players of version upgrading, membership benefits, etc. in time.
    • Targeted Marketing Leverage tags for cross-channel proactive marketing to boost player conversions.
    • Sobot: Solutions for Various Industries_Gaming
    • AI-powered Service Deliver omnichannel experiences with human-AI collaboration and unify your student contact database.
    • Timely Follow-up Efficiently inform students or parents of class and schedule updates.
    • Campaign Management Contact students and parents through voicebot, phone, WhatsApp, etc., with precise targeting.
    Sobot: Solutions for Various Industries_Education
    • AI-powered Service Deliver omnichannel experiences with human-AI collaboration and unify your student contact database.
    • Timely Follow-up Efficiently inform students or parents of class and schedule updates.
    • Campaign Management Contact students and parents through voicebot, phone, WhatsApp, etc., with precise targeting.
    • Sobot: Solutions for Various Industries_Education
    • Convenient Self-Service Enable customers to resolve common queries 24/7 via AI agent.
    • Internal Collaboration Boost collaboration among sales, support, and technical teams through an omnichannel inbox.
    • Automated Workflow Set up automated flows across multiple channels with Sobot user-friendly flow builder.
    Sobot: Solutions for Various Industries_Enterprise Services
    • Convenient Self-Service Enable customers to resolve common queries 24/7 via AI agent.
    • Internal Collaboration Boost collaboration among sales, support, and technical teams through an omnichannel inbox.
    • Automated Workflow Set up automated flows across multiple channels with Sobot user-friendly flow builder.
    • Sobot: Solutions for Various Industries_Enterprise Services
    • Personalized Communication Route customers to suitable sales for 1:1 consultations by needs.
    • Automated Booking Management Utilize booking slots to the fullest to reduce missed appointments. Automate lead filtering, reminding and request handling.
    • Precise Targeting Boost loyalty with timely updates, periodic reminders and targeted offers.
    Sobot: Solutions for Various Industries_Life Services
    • Personalized Communication Route customers to suitable sales for 1:1 consultations by needs.
    • Automated Booking Management Utilize booking slots to the fullest to reduce missed appointments. Automate lead filtering, reminding and request handling.
    • Precise Targeting Boost loyalty with timely updates, periodic reminders and targeted offers.
    • Sobot: Solutions for Various Industries_Life Services

    Trusted by Multiple Companies

    Sobot: Trusted by Multiple Companies_J&T Express
    Sobot: Trusted by Multiple Companies_SHEIN
    Sobot: Trusted by Multiple Companies_Weee!
    Sobot: Trusted by Multiple Companies_MICHAEL KORS
    Sobot: Trusted by Multiple Companies_OPPO
    Sobot: Trusted by Multiple Companies_Transsion
    Sobot: Trusted by Multiple CompaniesSobot: Trusted by Multiple Companies
    Sobot: Trusted by Multiple CompaniesSobot: Trusted by Multiple Companies
    Sobot: Trusted by Multiple CompaniesSobot: Trusted by Multiple Companies
    Sobot: Trusted by Multiple CompaniesSobot: Trusted by Multiple Companies

    Maximize Return on Investment

    • ROI

      234% Maximize your return on
      investment
    • Improve Efficiency

      60% Reduce agent workload
      AI Copilot boosts efficiency
    • Improve Conversion

      15% Increase conversion rate
      Engage every step of the journey
    • Improve NPS

      35% Power the best CX
      Deliver personalized experiences
    • Resolution Time

      <1 minute AI + Human
      Build powerful AI workflows
    • ROI

      234% Maximize your return on
      investment
    • Improve Efficiency

      60% Reduce agent workload
      AI Copilot boosts efficiency
    • Improve Conversion

      15% Increase conversion rate
      Engage every step of the journey
    • Improve NPS

      35% Power the best CX
      Deliver personalized experiences
    • Resolution Time

      <1 minute AI + Human
      Build powerful AI workflows
    • ROI

      234% Maximize your return on
      investment
    • Improve Efficiency

      60% Reduce agent workload
      AI Copilot boosts efficiency
    • Improve Conversion

      15% Increase conversion rate
      Engage every step of the journey
    • Improve NPS

      35% Power the best CX
      Deliver personalized experiences
    • Resolution Time

      <1 minute AI + Human
      Build powerful AI workflows
    • ROI

      234% Maximize your return on
      investment
    • Improve Efficiency

      60% Reduce agent workload
      AI Copilot boosts efficiency
    • Improve Conversion

      15% Increase conversion rate
      Engage every step of the journey
    • Improve NPS

      35% Power the best CX
      Deliver personalized experiences
    • Resolution Time

      <1 minute AI + Human
      Build powerful AI workflows
    • ROI

      234% Maximize your return on
      investment
    • Improve Efficiency

      60% Reduce agent workload
      AI Copilot boosts efficiency
    • Improve Conversion

      15% Increase conversion rate
      Engage every step of the journey
    • Improve NPS

      35% Power the best CX
      Deliver personalized experiences
    • Resolution Time

      <1 minute AI + Human
      Build powerful AI workflows
    • ROI

      234% Maximize your return on
      investment
    • Improve Efficiency

      60% Reduce agent workload
      AI Copilot boosts efficiency
    • Improve Conversion

      15% Increase conversion rate
      Engage every step of the journey
    • Improve NPS

      35% Power the best CX
      Deliver personalized experiences
    • Resolution Time

      <1 minute AI + Human
      Build powerful AI workflows
    • ROI

      234% Maximize your return on
      investment
    • Improve Efficiency

      60% Reduce agent workload
      AI Copilot boosts efficiency
    • Improve Conversion

      15% Increase conversion rate
      Engage every step of the journey
    • Improve NPS

      35% Power the best CX
      Deliver personalized experiences
    • Resolution Time

      <1 minute AI + Human
      Build powerful AI workflows

    For Enterprise

    All-in-One AI-powered Platform, higher productivity, more flexible and secure.

    All-in-One

    Sobot contact center platform works out of the box, so you can start and run quickly.

    Flexible & Open

    Instantly connect with your entire tech stack and extend and customize with powerful APIs.

    More Secure

    Built for large scale and security. Industry-leading protections keep your data secure.

    For Small and Medium Business

    Good service leads to greater success. Better experience for you and your customers.

    For Startups

    Elevate your customer experiences with our easy-to-use platform and advanced AI tools.
    For Enterprise
    All-in-One AI-powered Platform, higher productivity, more flexible and secure.
    All-in-One

    Sobot contact center platform works out of the box, so you can start and run quickly.

    Flexible & Open

    Instantly connect with your entire tech stack and extend and customize with powerful APIs.

    More Secure

    Built for large scale and security. Industry-leading protections keep your data secure.

    For Small and Medium Business
    Good service leads to greater success. Better experience for you and your customers.
    Easy to Start

    Sobot contact center platform works out of the box, so you can start and run quickly.

    AI for Efficiency

    Leverage AI Agent, AI Copilot and AI Insight to boost service efficiency.

    Marketing for Growth

    Not only service, but also voice support, social media and other multi-channel marketing.

    For Startups
    Elevate your customer experiences with our easy-to-use platform and advanced AI tools.
    AI-Powered

    Sobot contact center platform helps you scale up without staff increase.

    Easy to Use

    Simplify customer interactions across live chat, email, voice and more.

    Affordable Price

    Get attractive discount and a 15-day free trail at Sobot.

    Explore Resources for CX

    • Recommendation
    • Product Application
    • Customer Stories
    • News
    • Enterprise Insight
  • Recommendation
  • Product Application
  • Customer Stories
  • News
  • Enterprise Insight
  • Frequently Asked Questions

    Frequently Asked
     Questions

    Product Solutions

    What are the core advantages of Sobot's contact center solution?

    What makes Sobot different from other products, such as Zendesk, Intercom, Genesys, Gorgias, Tidio, Live Chat, Chat Daddy, Sleekflow, Helpdesk, etc?

    How does Sobot think about AI? What are the specific capabilities? Is Sobot AI integrated with LLMs?

    Which industries can benefit from Sobot contact center solutions​? Do you have some case studies?

    Which Sobot's product is the most popular with enterprises?

    Does Sobot serve businesses or startups?

    Can Sobot's contact center platform integrate with any other system?

    Does Sobot allow customization for specific needs?

    How about Sobot's delivery and service?

    Trial & Purchase

    Do you have a free trial?

    What is the charging model of your cloud contact center solution? Is there a minimum purchase?

    General

    What is contact center software?

    What is the best contact center software? How to choose contact center software?

    Why choose a cloud contact center?

    What is contact center AI?

    What is the difference between CRM and contact center software?