E-C & Retail Negative Feedback Isn’t the Enemy: How to Use It to Strengthen Your BrandLearn what negative feedback is and how to utilize it to transform customer service and brand growth.
From Conversations to Conversions: Evaluating the True Power of VoicebotsProduct Application Learn about what voicebot is, how does it work and how to evaluate the performance of voicebot.
How does Sobot’s Ticketing System Improves Customer Service Efficiency and IntelligenceProduct Application Learn about how Sobot improves service efficiency and intelligence through smart recognition, intelligent assistance and workload alleviation.
Omnichannel Ecommerce Fulfillment: Explanation, Strategy, and Tips (updated 2025)E-C & Retail Discover what omnichannel ecommerce fulfillment is and how you can boost it with Sobot.
Sobot Reveals “AI-First” Strategy for Delivering Human-like Customer ServiceNews & Updates Sobot launches "AI-First" strategy and proposes the Five-AI system.
What is Telemarketing and How to Sign Up/Get StartedProduct Application Find what telemarketing is and the complete guide on how to do telemarketing.
Sobot AI: Powering the Future of Intelligent Customer EngagementSobot AI Learn about how Sobot Five-AI system reshapes the future of intelligent customer contact.
Customer Service Training: Best Techniques & Practices in 2025Glossary Learn about what customer service training is and how to do it effectively.
Customer Churn Rate: Why Customers Leave and How to Keep Them Engaged?E-C & Retail Learn about what customer churn rate is and how to reduce it with intelligent customer service tool like Sobot.
The Complete Guide to Customer Service Agent Hiring: Strategies, Models, and Best PracticesGlossary How to hire customer service agents? Look at this comprehensive guide!
AI Agent vs. Chatbot: Key Differences, Functions, and ApplicationsAI Solution AI Agent vs. Chatbot--key differences of features, use cases, applications and more.
How to Evaluate the Performance of Chatbot and AI Agent in E-commerce Customer ServiceProduct Application Key indicators and evaluation standards of chatbot and AI Agent in ecommerce customer service.
B2B vs. B2C E-Commerce: Differences in SuccessE-C & Retail The detailed comparison and analysis of B2B and B2C businesses.
PastWebinar WhatsApp for Business: Fast-track Revenue and Customer Loyalty with Omni-channel Solutions
Past
Past
Past
