Automate
Interactions
with Advanced
AI Chatbot
Interactions
with Advanced
AI Chatbot
Why Chatbot
Enhance Efficiency
Chatbot solves regular queries autonomously and assists agents, improving productivity by 70%.
Enhance EfficiencyChatbot solves regular queries autonomously and assists agents, improving productivity by 70%.
Cut Expenses
Chatbot may triage queries 24/7 as the business expands. No extra agents are needed, saving up to 50%.
Cut ExpensesChatbot may triage queries 24/7 as the business expands. No extra agents are needed, saving up to 50%.
Enhance Conversion
Chatbot smart self-service, proactive push messaging, and real-time intent assistance boost conversions by 20%.
Enhance ConversionChatbot smart self-service, proactive push messaging, and real-time intent assistance boost conversions by 20%.
Core Features
Anywhere, Anytime
Omnichannel
Sobot lets you interact across channels and support conversational on customer-preferred applications. Sobot seamlessly maintains customer discussions on various messengers, such as WhatsApp, SMS, and more.
Multilingual
Full-time Online
ChatGPT
Intelligent
Knowledge base built through multiple methods provides instant replies. Sobot can answer inquiries by utilizing knowledge base generated from articles, PDFs, Excels, text snippets and more. Additionally, different bot roles provide diverse replies.
Accurate
More Powerful
Easy of Use
No Coding Required
Straightforward building blocks and point-and-click interface let anybody design and deploy workflow automations in minutes, regardless of technical experience.
Easy to Optimize
Excellent Reporting
Where Chatbot is Used
Inquiry
Needs, purchase intent direction
Service
Quick reaction, problem-solving
Conversion
Automatic proactive interaction
Inquiry
Needs, purchase intent direction
Service
Quick reaction, problem-solving
Conversion
Automatic proactive interaction
Why Customers Love
The Chatbot is now an important part of what we offer. It's completely customizable, and it's helped us get 30% more leads while cutting our cost to serve by a huge amount.
The figures showed that the Sobot independent clearance rate can be as high as 62%, which blew us away.
Customers can also talk to the bot for quick answers when our agents are not available. We looked at the data and found that 73% of talks are resolved by the bot.
The Chatbot is now an important part of what we offer. It's completely customizable, and it's helped us get 30% more leads while cutting our cost to serve by a huge amount.
The figures showed that the Sobot independent clearance rate can be as high as 62%, which blew us away.
Customers can also talk to the bot for quick answers when our agents are not available. We looked at the data and found that 73% of talks are resolved by the bot.
More Features
Conversational Bot
Instead of following rules, use NLP to interpret and answer random queries.
Self-Service
Offer self-service problem inquiries, business processing, and other connection entries.
Automate Engagement
Without coding, our click-to-build workflow designer lets you construct rich, personalized bot interactions.
Data Statistic
Customizable data reports on independent reception and CSAT.
Knowledge Operation
Chatbot is pre-trained on frequent concerns, and prior interactions suggest which topics need.
Anticipate Needs
Automate bot-to-human handoffs by using keywords, emotions, etc. to identify agent-needed inquiries.
Full Lifecycle Recording
Help teams manage agent-bot exchanges in real time with a conversation-focused interface.
Expand beyond Text
Send photographs, videos, and emoticons to communicate your narrative and inspire action.