Omnichannel Customer Service Solution

Website
Mobile site
Telegram
Voice
WhatsApp
Instagram
SMS
Facebook
Discord
Mail
App
LINE

AI-powered help center

AI-powered
agent workspace
AI Bot

Management

Monitoring and
management
Customer metrics
and reports
CRM
Open API platform

Start Your New Contact Center Journey with Sobot

Sobot get teamwork efficient

Get teamwork efficient

One desk for all connections, easier for your agents
Sobot get reception easy

Get reception easy

Powerful AIGC+Sobot = personalized service, happier customer
Sobot get data well-secured

Get data well-secured

Sobot data safeguard for privacy protection, more security and compliance
95%+
First contact resolution (FCR)
60%+
Per support cost reduction
35%+
Customer NPS improve

Data Centers Around the World

Privacy
Formal global privacy protection to worldwide requirements
Protection
Enterprise-class security features and audits
Compliance
Highest standards of compliance
United States Data Center
   Europe    Data Center
   China    Data Center
Singapore Data Center

Authentication of Multiple Qualifications

Security, industry-based and global compliance
Authentication of multiple qualifications