News & Updates Sobot Reveals “AI-First” Strategy for Delivering Human-like Customer ServiceSobot launches "AI-First" strategy and proposes the Five-AI system.
What is Telemarketing and How to Sign Up/Get StartedProduct Application Find what telemarketing is and the complete guide on how to do telemarketing.
Customer Service Training: Best Techniques & Practices in 2025Glossary Learn about what customer service training is and how to do it effectively.
Customer Churn Rate: Why Customers Leave and How to Keep Them Engaged?Ecommerce Learn about what customer churn rate is and how to reduce it with intelligent customer service tool like Sobot.
The Complete Guide to Customer Service Agent Hiring: Strategies, Models, and Best PracticesGlossary How to hire customer service agents? Look at this comprehensive guide!
AI Agent vs. Chatbot: Key Differences, Functions, and ApplicationsAI Solution AI Agent vs. Chatbot--key differences of features, use cases, applications and more.
How to Evaluate the Performance of Chatbot and AI Agent in E-commerce Customer ServiceProduct Application Key indicators and evaluation standards of chatbot and AI Agent in ecommerce customer service.
B2B vs. B2C E-Commerce: Differences in SuccessEcommerce The detailed comparison and analysis of B2B and B2C businesses.
Case Sharing Based on Generative AI Services such as Amazon Bedrockpartner Sobot is a long-term partner of AWS. Based on generative AI services such as AWS Amazon Bedrock, it provides RENOGY with a global customer service contact center solution.
Case Sharing Based on Generative AI Services such as Amazon Bedrockpartner Sobot is a long-term partner of AWS. Based on generative AI services such as AWS Amazon Bedrock, it provides Mico with a global customer service contact center solution, enhancing the personalized service experience of VIP customers through the reception scenarios tailored to individual needs and the ability of hierarchical reception.
The Power of First Contact Resolution: Automation, Expertise, and Proactive ServiceEcommerce See how First Contact Resolution (FCR) influence ecommerce and learn about how to improve it.
Gorgias Alternative: Improve Ecommerce Business with SobotCompare Looking for Gorgias alternatives? Click to learn about how Sobot outshines Gorgias!
Chatbot Glossary: 27 Key Terms Every Business Should UnderstandGlossary Chatbot glossary: 27 key terms you need to know about chatbot.
PastWebinar WhatsApp for Business: Fast-track Revenue and Customer Loyalty with Omni-channel Solutions
Past
Past
Past
