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E-C & Retail Mastering Customer Service During BFCM 2025: Insights, Data & Strategies for E-commerce Brands
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AI Personalization: How Artificial Intelligence Is Redefining the Customer ExperienceGlossary Get to know the significance of AI personalization, and how it can redefine customer experience.
How to Evaluate Chatbot Performance in EcommerceProduct Application Learn about the importance and practical steps to evaluate your chatbot performance in ecommerce.
Sobot Upgraded AI Agent: Enhanced Knowledge Center and Comprehensive StatisticsSobot AI Learn about the latest features of Sobot's upgraded AI Agent-- with enhanced knowledge center and comprehensive statistics at the core!
AI Handling Time: The Hidden Driver of Fast and Humanized AI ExperiencesGlossary Learn about what AI handling time is and some key influence factors of it.
Behind the Counter: How McDonald’s Masters Consistency in Customer ServiceEnterprise Insight Discover how McDonald's delivers excellent customer service and obtains global success.
9 Must-Have Marketing Features for IG Shop: Get Closer to Conversions!Product Application See how to do marketing on Instagram for higher conversion!
Sobot Upgraded Outbound Voicebot: Support Proactive Interactions with Customers GloballyProduct Application The introduction to Sobot upgraded outbound voicebot-- helping with your proactive customer contact globally!
20 FAQs about Customer Service Outsourcing in 2025Glossary 20 FAQs about customer service outsourcing and BPO in 2025. Find out the complete guide here!
AI Resolution Rate – Measuring the True Impact of AI in Customer ExperienceGlossary Discover one of the core metrics of AI in customer support-- AI Resolution Rate.
From Orders to Loyalty: The Customer Service Secret Behind Domino’s SuccessEnterprise Insight Explore the customer service secret behind Domino's success, and see how Sobot can help enterprises with better customer support.
A Guide to Compare LLM Models: Top 8 AI Foundation Models Dominating 2025AI Solution A complete guide to compare the top 8 AI models in 2025.
PastWebinar WhatsApp for Business: Fast-track Revenue and Customer Loyalty with Omni-channel Solutions