AI & Automation Ebook: 28 FAQs about Generative AIFind out 28 FAQs about Generative AI from 5 parts in this ebook, including introduction, application, technologies and more!
Generative AI: The Brain Behind Sobot’s Humanized Customer ExperienceSobot AI Get to know how Sobot Generative AI gives accurate and intelligent answers with RAG technology.
Mastering Agent Scheduling: A Key to Efficient Customer Service in 2025Glossary Introduce agent scheduling and some proven strategies to improve customer service efficiency.
Notice: The Pricing Update of WhatsApp Business Account (July 2025)Product Application Learn about the latest pricing rules of WhatsApp Business Account.
CSAT & NPS: 3 Strategies to Regain Customer LoyaltyGlossary What are NPS and CSAT? How to improve both of them with Sobot customer contact solution?
Evaluating Live Chat Performance in E-commerce Customer ServiceProduct Application Introduce the importance of live chat performance evaluation and some key metrics.
Sobot+Amazon: The Perfect Integration to Skyrocket Your BusinessProduct Application Learn about how Sobot's integration with Amazon can benefit your businesses.
Unlocking Power of Multi-Faceted AI: How Sobot AI Supports Every Role in Customer ServiceSobot AI Sobot Multi-faceted AI helps customers, agents and administrators with AI Agent, AI Copilot and AI Insight.
AI Training: The Secret of Automating Your ServiceAI Solution What is AI training? Why is it important? Come to find how AI training helps you automate your customer service in real businesses.
How Scenario-Based AI is Revolutionizing Customer ServiceSobot AI Sobot scenario-based AI-- empower you businesses in ecommerce & retail, gaming, finance and more with the intelligent and personalized AI.
7 Must-Have Social Media & Messaging Apps for BusinessesProduct Application Learn about 7 key social media platforms for businesses' messaging marketing.
Negative Feedback Isn’t the Enemy: How to Use It to Strengthen Your BrandE-C & Retail Learn what negative feedback is and how to utilize it to transform customer service and brand growth.
From Conversations to Conversions: Evaluating the True Power of VoicebotsProduct Application Learn about what voicebot is, how does it work and how to evaluate the performance of voicebot.
PastWebinar WhatsApp for Business: Fast-track Revenue and Customer Loyalty with Omni-channel Solutions