Customer Stories Renogy Witnesses 45% Increase in Resolution Rate with Sobot’s Omnichannel Customer Service SolutionLearn about Renogy's successful story in customer support with the help of Sobot!
Compare Moving Beyond Tidio: A New Stage of Customer SupportA comparison between Tidio and Sobot, highlighting Tidio’s features, its limitations as businesses scale, and how Sobot provides a more powerful alternative.
E-C & Retail Are Your Customers Happy? Measuring and Improving CSAT in E-commerceA comprehensive guide for ecommerce brands to measure and improve CSAT.
Compare Why Teams Move Beyond Zendesk— and Choose SobotDeep insights on Zendesk: features, pros and cons, customer reviews and the great alternative-- Sobot.
Glossary Customer Self-Service: Definition, Benefits, Types, and How AI Is Redefining SupportA complete guide on customer self-service strategies: definition, benefits, types and specific ways.
E-C & Retail Happy Customers, Fewer Returns: Strategies to Reduce Refund & Return Rate in E-commerceStrategies to help ecommerce brands reduce refund and return rate in real businesses.
Glossary Telemarketing: Types, Benefits, and AI ImpactLearn about the types, benefits, features, strategies and useful tools of telemarketing.
News & Updates Sobot Shines in G2 Winter 2026: A New Benchmark in AI Customer ServiceSobot enables “anywhere, anytime” customer engagement with Omnichannel AI and Scenario-Based AI.
Glossary Customer Satisfaction Surveys: What They Are and How to Run ThemLearn about the types and step-by-step guide of customer satisfaction surveys.
E-C & Retail Well-Rounded E-commerce Customer Service Agents: Connecting Customers and Driving GrowthImprove ecommerce service agents' abilities from the perspectives of operation, product and psychology.
Glossary Customer Complaint: What It Means and How Businesses Should RespondDiscover the impact of customer complaints and proven strategies to respond to complaints.
E-C & Retail NPS Unlocked: How to Transform Passive Shoppers into Loyal PromotersFind out the secret of NPS, and the proven strategies to improve NPS.
Sobot AI The Collaboration of AI-Copilot and Human Agents: 3 Steps to Boost EfficiencyLearn about how Sobot AI Copilot perfectly collaborates with human agents.
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