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2026’s Top 15 Zendesk Alternatives: AI-First, Truly Omnichannel Customer Service Platforms
News & Updates
Sobot Shines in G2 Winter 2026: A New Benchmark in AI Customer Service
Sobot AI
The Collaboration of AI-Copilot and Human Agents: 3 Steps to Boost Efficiency
Glossary
AI Personalization: How Artificial Intelligence Is Redefining the Customer Experience
Sobot AI
Sobot Upgraded AI Agent: Enhanced Knowledge Center and Comprehensive Statistics
Glossary
AI Handling Time: The Hidden Driver of Fast and Humanized AI Experiences
Glossary
AI Resolution Rate – Measuring the True Impact of AI in Customer Experience
AI Solution
A Guide to Compare LLM Models: Top 8 AI Foundation Models Dominating 2025
Glossary
AI Response Accuracy Rate: The Benchmark for Reliable Customer Service AI
AI & Automation
Ebook: Report Collection– How is AI Transforming Customer Service
News & Updates
Sobot Encourages the Synergy of Generative AI & Multi-Faceted AI in Customer Contact
AI Solution
Quick Identification: AI Chatbot vs. AI Copilot vs. AI Agent
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