10 Best WhatsApp Robot Chat Tools for Businesses in 2025

WhatsApp has become a powerhouse for business customer contact, support, and marketing in 2025. You see over 1.26 billion people and companies using WhatsApp robot chat tools for messaging every day. Businesses love WhatsApp because messages get an open rate of about 98%—way better than email. If you want higher customer retention, many companies report up to 30% more when they use WhatsApp chatbots. Choosing the best WhatsApp chatbot platform helps you boost efficiency, keep customers happy, and get more from your marketing. Sobot AI and Sobot call center both show how much value the right WhatsApp business solution brings.

Best WhatsApp Robot Chat Tools Overview

Top 10 WhatsApp Chatbot Platforms List

You want to know which tools stand out in 2025? Here are the top 10 best WhatsApp chatbot platforms that businesses trust for messaging, support, and marketing:

1. Sobot WhatsApp Robot Chat
2. Botpress WhatsApp Chatbot
3. ManyChat WhatsApp Chatbot
4. Chatbase WhatsApp Chatbot
5. Respond.io WhatsApp Chatbot
6. n8n WhatsApp Chatbot
7. UChat WhatsApp Chatbot
8. WATI WhatsApp Chatbot
9. Tidio WhatsApp Chatbot
10. Gallabox WhatsApp Chatbot

Each of these WhatsApp chatbot tools brings something unique to the table. Some focus on AI-powered conversations, while others shine with user-friendly design or deep integration with WhatsApp Business API. You can find a solution that fits your business, whether you want to automate support, send bulk messages, or boost your marketing.

Tip: When you pick a WhatsApp robot chat tool, always check if it matches your business goals and can grow with you.

Quick Feature Highlights

You might wonder what makes the best WhatsApp chatbots stand out. Let’s break down the key criteria you should look for:

When you compare WhatsApp chatbot platforms, look for these must-have WhatsApp bot features:

• AI capabilities help chatbots understand what your customers want and give smart, personalized answers.
• Adaptability lets chatbots handle all kinds of customer questions, not just simple ones.
• Scalability means you can handle more chats as your business grows.
• Integration with your current systems makes everything work smoothly and keeps your team efficient.

The best WhatsApp chatbot tools make messaging easy, secure, and powerful for businesses. You get a user-friendly experience, strong WhatsApp business API support, and features that help you connect with customers at every step.

Sobot WhatsApp Robot Chat

Key Features

If you want a powerful WhatsApp robot chat solution, Sobot stands out. You get the official WhatsApp Business API, which means your business can send bulk messages, OTPs, and important updates right to your customers. Sobot’s platform supports 24/7 chatbot service, so your customers always get answers, even when your team is offline. Smart chat routing sends each message to the right agent or department. You can also connect Sobot with your other systems, like your CRM or data warehouse, for seamless workflows. The user-friendly dashboard makes it easy to manage conversations and track results.

• Official WhatsApp Business API for secure, verified messaging
• Bulk messaging and broadcast support
• 24/7 AI-powered chatbot
• Smart routing to the right team
• Integration with your business tools
• Data analytics for better decision-making

Benefits for Businesses

You want your business to work smarter, not harder. Sobot’s WhatsApp robot chat helps you do just that. You can automate customer support, send marketing campaigns, and collect feedback—all in one place. With Sobot, you boost customer satisfaction and reduce costs. Many businesses, like OPPO and Michael Kors, have seen higher customer satisfaction and better communication. J&T Express used Sobot to increase delivery rates by 35% and cut costs by half. You can expect faster response times and more loyal customers when you use the best WhatsApp chatbot for your business.

Sobot’s WhatsApp chatbot platforms help you handle more chats, improve efficiency, and keep your customers happy.

Pricing Overview

Sobot offers flexible pricing based on your business needs. You can choose a plan that fits your team size and messaging volume. Pricing depends on the number of agents, message volume, and extra features like advanced analytics or integrations. You can request a custom quote or book a demo on the Sobot website to see which plan works best for you.

Use Cases and Success Stories

Businesses across many industries trust Sobot’s WhatsApp robot chat. Retailers use it for marketing and order updates. Logistics companies, like J&T Express, use it to confirm addresses and boost delivery success. OPPO improved customer satisfaction to 93% with Sobot’s conversational support. Companies like Weee! and Michael Kors built stronger support teams and improved customer experience. You can use Sobot to automate support, send bulk marketing messages, or manage customer feedback—all through WhatsApp.

Botpress WhatsApp Chatbot

Features

You want a WhatsApp chatbot that adapts to your business. Botpress gives you a lot of flexibility. You can customize the chatbot to match your brand’s look and voice. Botpress connects with many platforms and data sources, so your bot always has the latest info. You can scale up easily, handling lots of conversations at once. Botpress also takes security seriously, following data privacy rules to keep your customer data safe.

• High customizability for branding and language
• Integrates with many platforms and data sources
• Scalable for 24/7 support and automation
• Strong security and compliance for user data

Pros and Cons

You want to know what makes Botpress stand out and where it might challenge you. Here’s a quick look:

Pricing

Botpress offers several pricing options, so you can pick what fits your business best. You can start with a free plan if you want to try things out. If you need more, you can pay as you go or choose a team plan for bigger needs. Large businesses can get a custom enterprise plan.

Best For

Botpress works well for many types of businesses. If you want to generate leads, like in insurance, you can use the chatbot to talk to potential customers. Beauty brands can send personalized product tips based on past purchases. E-commerce stores can use Botpress for real-time order tracking and support. Dental clinics and healthcare providers can let patients book appointments through WhatsApp. If you need a user-friendly, customizable WhatsApp bot with strong integration and security, Botpress is one of the best WhatsApp chatbots for you.

Tip: If you want a WhatsApp business chatbot that grows with you and fits your brand, Botpress is a strong choice among chatbot platforms. Look for WhatsApp bot features that match your messaging needs and business goals.

ManyChat WhatsApp Chatbot

Features

You want a user-friendly WhatsApp chatbot that helps you automate messaging without a steep learning curve. ManyChat stands out for its plug-and-play approach. You can set up WhatsApp automation, Messenger, and Instagram bots in just a few hours. ManyChat lets you build trigger-based campaigns, run split tests, and even connect with Shopify for easy checkout experiences. The platform gives you a simple drag-and-drop builder, so you do not need to code. You get access to a library of templates and a strong community that shares tips and updates. If you want to launch a campaign fast, ManyChat makes it easy.

Pros and Cons

You might wonder what makes ManyChat one of the best WhatsApp chatbots for businesses. Here’s a quick look at the main pros and cons from recent user feedback:

Tip: If you want a WhatsApp bot that is easy to use and quick to set up, ManyChat is a solid choice. Just keep in mind the limits if you need advanced AI or deep integrations.

Pricing

ManyChat offers a free plan, so you can try out basic WhatsApp bot features before you pay. The Pro plan starts at $15 per month. This covers three users and up to 500 stored contacts, with limited automation. As your messaging volume grows, the price goes up. Other chatbot platforms may cost more at the start but often include more advanced automation or AI.

• Free plan available for basic use
• Pro plan starts at $15/month and scales with more contacts
• Higher volumes mean higher costs

Best For

ManyChat works best for businesses that want to launch WhatsApp marketing or support quickly. If you run an online store, you can connect ManyChat to Shopify and send order updates or promotions. Marketers love the easy campaign builder and split testing. If you want a user-friendly WhatsApp business solution that helps you automate messaging and grow fast, ManyChat is a great pick. You get the best WhatsApp chatbot experience for simple workflows and quick wins.

Chatbase WhatsApp Chatbot

Features

If you want a WhatsApp chatbot that makes customer conversations simple, Chatbase is a strong choice. You can use it to automate support, book appointments, and even track orders. Many businesses like how easy it is to set up and use. Here’s a quick look at the main WhatsApp bot features you get with Chatbase:

You can connect Chatbase to your other tools using its API. You don’t need coding skills to get started, which makes it one of the most user-friendly chatbot platforms for businesses.

Pros and Cons

You want to know if Chatbase is the best WhatsApp chatbot for your business. Here’s what stands out:

Pros:

1. User-friendly interface that helps you build bots fast.
2. No coding needed, so anyone can use it.
3. Supports multiple languages and gives accurate answers.
4. Automates customer service and connects with OpenAI.
5. Offers a 7-day free trial.

Cons:

1. Limited customization compared to some other WhatsApp business solutions.
2. Can get expensive as your messaging volume grows.
3. Some users want more control and better customer support.
4. Advanced features need higher-tier plans.

Tip: If you want simple automation and easy setup, Chatbase is a great pick. If you need deep customization, you might want to explore other chatbot platforms.

Pricing

Chatbase offers several plans, so you can pick what fits your needs. You can start for free with basic features. If you want more, you can upgrade to a paid plan.

You can try the free plan first to see if it works for your business.

Best For

Chatbase works best for businesses that want to automate WhatsApp messaging without a lot of setup. If you run a small shop, you can use it for order tracking and quick replies. Service providers can let customers book appointments right in WhatsApp. If you want a user-friendly WhatsApp business chatbot that covers the basics and helps you grow, Chatbase is one of the best WhatsApp chatbots to consider.

Respond.io WhatsApp Chatbot

Features

If you want a WhatsApp chatbot that brings everything together, Respond.io stands out. You get advanced automation tools that help you manage customer chats without missing a beat. Respond.io supports not only WhatsApp but also TikTok, Instagram, Facebook, and more. This means you can talk to your customers on their favorite platforms. You can connect Respond.io with HubSpot, Salesforce, and other CRMs using Make or Zapier. The no-code chatbot builder lets you create smart bots without writing any code. Respond.io also uses an AI agent that learns from your company’s knowledge, so your answers get better over time. Many users love the onboarding support, which gets you started fast.

Here’s a quick look at the main WhatsApp bot features:

Pros and Cons

You want to know what makes Respond.io one of the best WhatsApp chatbots for businesses. Here’s a simple table to help you decide:

Tip: If you want a user-friendly platform that keeps all your messaging in one spot, Respond.io is a strong choice. Just know that some advanced settings may take time to master.

Pricing

You can start using Respond.io’s WhatsApp plan at $49.49 per month. This plan gives you 1,000 free conversations each month. If you go over, each extra chat costs $0.02. If you want to add Facebook Messenger or Instagram, you need a different plan that starts at $23.99 per month. Respond.io costs more than some other chatbot platforms, but you get strong multi-channel support and advanced automation.

• WhatsApp plan: $49.49/month (1,000 free conversations, $0.02 per extra chat)
• Other channels: $23.99/month for Facebook Messenger, Instagram, and more

Best For

Respond.io works well for many types of businesses. If you run a startup, you get a scalable solution that grows with you. Medium-sized businesses love the advanced automation and communication tools. Large enterprises benefit from omnichannel messaging and deep CRM integration. If you want the best WhatsApp chatbot for handling lots of chats across different channels, Respond.io is a great pick.

n8n WhatsApp Chatbot

Features

You want a WhatsApp chatbot that gives you control and flexibility. n8n lets you automate many tasks on WhatsApp, making it one of the best WhatsApp chatbot options for businesses that want to save time and boost productivity. You can set up the bot to answer FAQs, send order updates, or even collect feedback after a sale. n8n connects with your calendar, so customers can book appointments right in WhatsApp. You can also use it to send notifications about promotions or events. If you need to gather data or generate reports, n8n handles that too. The integration capabilities stand out, letting you connect WhatsApp with other platforms for smooth workflows.

Pros and Cons

You get a lot of power with n8n, but you should know both sides. Here’s a quick look:

• Pros:

  • Unlimited users and workflows, so your team can grow.
  • Predictable costs, even if you build complex workflows.
  • Deep integration with WhatsApp and other tools.
  • User-friendly for businesses that want to automate messaging.

• Cons:

  • You need some technical skills to set up advanced automations.
  • The interface may feel overwhelming if you are new to chatbot platforms.

Tip: If you want advanced WhatsApp bot features and don’t mind learning a bit, n8n is a strong choice.

Pricing

n8n keeps things simple. You pay €20 per month for 2,500 executions. This price includes unlimited users and workflows, so you never worry about extra charges for growing your team or building more automations. Compared to other tools like Zapier, which charges $19.99 for only 750 tasks, n8n gives you more value and predictable costs. Gumloop usually costs more and includes extra fees for AI features.

Best For

n8n works best for small businesses that want to manage customer conversations directly. Medium and large businesses also benefit, especially if they need advanced messaging tools or want to automate WhatsApp business communication. If you want a user-friendly platform that grows with your needs, n8n is a great fit. You can use it for marketing, support, or even product recommendations. Many businesses choose n8n when they want the best WhatsApp chatbots for automation and integration.

UChat WhatsApp Chatbot

Features

If you want a flexible WhatsApp solution, UChat gives you a lot of options. You can build chatbots for WhatsApp and more than 12 other channels. The drag-and-drop flow builder makes it easy to design conversations, even if you have never built a bot before. You can use the unique voice channel to create IVRs, which helps you answer calls automatically. UChat also connects with Google Business Messenger and offers a WhatsApp Cloud API channel, giving you 1,000 free session messages every month. You can add AI features by connecting with Dialogflow. UChat even has built-in e-commerce tools, so you can sell products right inside WhatsApp. The centralized inbox and live chat features help you keep track of every customer message. You can use the mobile app to chat with customers on your phone. If you run an agency, you can white-label the platform for your clients.

• Omni Channel Flow builder
• Supports 12+ social channels, including WhatsApp
• Drag & Drop flow builder
• Voice channel for IVRs
• Google Business Messenger support
• WhatsApp Cloud API (1,000 free session messages/month)
• AI integration with Dialogflow
• Built-in e-commerce tools
• Centralized inbox and live chat
• Mobile apps for chatting on the go
• Integrates with many platforms
• White-label options for agencies

Pros and Cons

You might wonder if UChat is the best WhatsApp chatbot for your business. Here’s a quick look at what users like and what they find challenging:

Tip: If you want a user-friendly platform with lots of WhatsApp bot features, UChat is a strong choice. Just be ready to spend some time learning at the start.

Pricing

UChat offers a free plan, so you can try out the platform before you pay. The paid plans start at $15 per month, which gives you access to more channels and advanced features. You get 1,000 free WhatsApp session messages every month with the Cloud API. If you need more, you can buy extra messages. UChat also has special pricing for agencies that want to white-label the platform.

Best For

UChat works well for businesses that want to use WhatsApp and other channels for messaging. If you run an online store, you can use the built-in e-commerce tools to sell products. Agencies love the white-label options. If you want one of the best WhatsApp chatbots that is user-friendly and supports many channels, UChat is a great pick among chatbot platforms.

WATI WhatsApp Chatbot

Features

If you want a WhatsApp chatbot that helps you connect with customers fast, WATI gives you a lot of useful tools. You can set up automated replies, send bulk notifications, and manage all your chats in one place. WATI supports the official WhatsApp Business API, so your messages look professional and verified. You get a shared team inbox, which means your whole team can answer customer questions together. WATI also lets you build chatbots without coding. You can use templates to start quickly or customize your own flows. The platform offers analytics, so you see how your messaging works and where you can improve. If you want to connect WATI with other apps, you can use integrations like Shopify, Zapier, and Google Sheets.

Pros and Cons

You might wonder if WATI is the best WhatsApp chatbot for your business. Here are some things you should know:

Note: WATI works well for businesses that want simple, fast WhatsApp support. If you need deep customization, you might want to compare other chatbot platforms.

Pricing

WATI offers different plans based on your needs. The Starter plan costs $49 per month and gives you basic WhatsApp bot features, like a shared inbox and simple automation. The Professional plan starts at $98 per month and adds more advanced tools, like API access and extra integrations. If you want more, you can ask for a custom Enterprise plan. You pay extra for each WhatsApp conversation, so your costs depend on how many messages you send.

Best For

WATI is a good choice for small and medium businesses that want to use WhatsApp for customer support and marketing. If you run an online store, you can send order updates and answer questions fast. Service providers use WATI to book appointments and send reminders. You get a user-friendly experience, so you do not need to be a tech expert. If you want one of the best WhatsApp chatbots for simple messaging and teamwork, WATI is worth a look.

Tidio WhatsApp Chatbot

Features

You want a WhatsApp chatbot that is easy to use and quick to set up. Tidio gives you a user-friendly platform that helps you connect with your customers on WhatsApp. You can answer questions, send order updates, and even collect feedback. Tidio lets you build chatbots for WhatsApp, Facebook Messenger, and live chat all in one place. You get a drag-and-drop builder, so you do not need to know how to code. Tidio also offers ready-made templates. You can start messaging your customers right away.

Some of the best WhatsApp bot features in Tidio include:

• Automated replies for common questions
• Quick notifications for orders and shipping
• Integration with e-commerce tools like Shopify and WooCommerce
• Real-time visitor tracking
• Multichannel support for WhatsApp and more

Pros and Cons

You want to know if Tidio is the best WhatsApp chatbot for your business. Here is a quick look at what stands out:

Tip: If you want a simple way to start with WhatsApp business chatbots, Tidio makes it easy. You can always upgrade for more features as your business grows.

Pricing

Tidio offers a free plan with basic WhatsApp bot features. You get up to 50 conversations per month. If you need more, paid plans start at $29 per month. These plans include more conversations, advanced automation, and extra integrations. You can choose a plan that fits your business size and needs.

Best For

Tidio works best for small businesses and online stores that want to start with WhatsApp business messaging. If you want a user-friendly chatbot platform that helps you answer questions and send updates, Tidio is a great choice. You can use it to boost customer satisfaction and save time. Many users say Tidio is one of the best WhatsApp chatbots for getting started fast and keeping things simple.

Gallabox WhatsApp Chatbot

Features

Gallabox gives you a simple way to connect with your customers on WhatsApp. You can set up automated replies, send bulk messages, and manage all your chats in one place. The platform lets you build chatbots without any coding. You just drag and drop to create flows. Gallabox supports WhatsApp Business API, so your messages look official and trustworthy. You can also use templates to send quick updates or reminders. The dashboard shows you how your chats are going, so you can see what works best. If you want to connect Gallabox with other tools, you can use integrations like Zapier or Google Sheets. This makes it easy to keep your data in sync.

Pros and Cons

You want to know if Gallabox is the best WhatsApp chatbot for your business. Here are some things you might like:

• Easy to use, even if you have never built a bot before
• Fast setup for WhatsApp messaging and automation
• Good support for bulk messages and templates
• Works well with other platforms

But you should also know about a few challenges:

• Some advanced WhatsApp bot features need higher plans
• Customization can feel limited for complex needs
• Analytics are basic compared to some other chatbot platforms

Tip: If you want a user-friendly tool for WhatsApp, Gallabox makes it easy to get started. You can always upgrade for more features as your business grows.

Pricing

Gallabox offers different plans based on what you need. The Starter plan costs about $40 per month and gives you basic WhatsApp business tools. The Growth plan starts at $80 per month and adds more automation and integrations. If you want advanced features, you can ask for a custom Enterprise plan. You pay extra for each WhatsApp conversation, so your costs depend on how many messages you send.

Best For

Gallabox works best for small and medium businesses that want to use WhatsApp for customer support and marketing. If you run an online store, you can send order updates and answer questions fast. Service providers use Gallabox to book appointments and send reminders. You get a user-friendly experience, so you do not need to be a tech expert. If you want one of the best WhatsApp chatbots for simple messaging and teamwork, Gallabox is a great choice among chatbot platforms.

WhatsApp Chatbot Tools Comparison

Choosing the best WhatsApp chatbot can feel tricky. You want a tool that fits your business, works with your systems, and makes messaging easy. Let’s look at how the top chatbot platforms stack up. This will help you pick the right one for your needs.

Feature Comparison Table

Here’s a quick look at what each tool offers. You can see which WhatsApp chatbot platforms have the features you need.

✅ = Yes, ⚪ = Limited, ❌ = No

Pricing Table

You want to know what fits your budget. Here’s a simple table to compare pricing for each WhatsApp chatbot.

Tip: Always check for free trials or demos before you decide.

Best Use Cases

Every business is different. Here are some ideas for how you can use the best WhatsApp chatbots:

• Sobot: Great for businesses that want official WhatsApp business API, bulk messaging, and smart routing.
• ManyChat: Perfect for quick marketing and e-commerce updates.
• Respond.io: Best for teams that want all messaging in one place.
• UChat: Good for agencies and multi-channel support.
• Tidio and Gallabox: Nice for small businesses that want a user-friendly start.

You can use these chatbot platforms for customer support, marketing, order updates, or feedback. Pick the one that matches your goals and helps your business grow.

How to Choose the Best WhatsApp Chatbot

Key Selection Criteria

You want to pick the best WhatsApp chatbot for your business, but where do you start? First, look at your goals. Do you want to automate support, send marketing messages, or both? Make a list of what you need. Here are some things to check:

• Does the platform support the official WhatsApp Business API?
• Can you send bulk messages and automate replies?
• Is the interface user-friendly for your team?
• Does it offer analytics to track your messaging success?
• Can you customize the chatbot to match your brand?

Tip: Always try a demo or free trial before you decide. This helps you see if the chatbot fits your workflow.

AI and Automation Capabilities

AI makes a big difference in how your WhatsApp chatbot works. You want a bot that understands questions and gives smart answers. Look for features like:

• 24/7 automated replies
• Natural language processing (NLP)
• Smart routing to the right team member

A good AI-powered chatbot saves time and keeps customers happy. Businesses that use automation often see faster response times and higher satisfaction.

Integration and Scalability

Your WhatsApp chatbot should work well with your other tools. Check if it connects with your CRM, e-commerce platform, or data warehouse. This makes your messaging smooth and keeps your team organized. As your business grows, you need a chatbot that can handle more chats without slowing down. Scalability is key for growing businesses.

Pricing and Support

Pricing can vary a lot between chatbot platforms. Some charge per message, others by user or feature. Pick a plan that matches your budget and needs. Good support is also important. You want fast help if you have questions or problems. Look for platforms with live chat or email support.

Note: The best WhatsApp chatbots offer clear pricing and strong support, so you never feel stuck.

---

WhatsApp robot chat tools help you give fast support, boost customer service, and make messaging simple for your team. If you want an official, scalable, and feature-rich solution, Sobot WhatsApp stands out for businesses using WhatsApp business. Developers might like Botpress, while ManyChat works well for marketing automation. Check your needs, try a demo, and see which WhatsApp chatbot fits best. Start now to make your WhatsApp messaging smarter and keep your customers happy.

FAQ

What is a WhatsApp chatbot?

A WhatsApp chatbot is a tool that lets you talk to customers automatically on WhatsApp. You can answer questions, send updates, and help people 24/7. Many businesses use WhatsApp chatbots to save time and boost customer satisfaction.

How do I set up a WhatsApp chatbot for my business?

You start by choosing a WhatsApp chatbot platform. Most tools guide you step by step. You connect your WhatsApp Business account, pick your features, and launch your bot. Many platforms offer free trials or demos.

Can a WhatsApp chatbot handle bulk messaging?

Yes! Many WhatsApp chatbot platforms let you send bulk messages. You can share promotions, updates, or alerts with many customers at once. This feature helps you reach more people quickly and easily.

Is it safe to use a WhatsApp chatbot for customer support?

Absolutely. Top WhatsApp chatbot platforms use strong security and follow privacy rules. Your customer data stays safe. Always pick a trusted provider with official WhatsApp Business API support.

What are the main benefits of using a WhatsApp chatbot?

You get faster replies, happier customers, and more sales. A WhatsApp chatbot works all day, every day. You can automate support, send marketing messages, and collect feedback—all in one place.

Tip: Try a WhatsApp chatbot demo before you decide. You’ll see how much easier customer messaging can be!

See Also

Best Chat Software Options for Businesses in 2024

Leading Chatbots for Websites You Need in 2024

Websites Utilizing Chatbots Effectively in 2024

Advantages of Integrating a Chatbot on Your Website

Best Live Chat Solutions for Small Businesses in 2024