| Help Center
Developer Documentation
|
English

Public Module API

Text Product API

Voice Product API

Management/Assistance Product API

Message Product API

Sobot Developer Documentation: Public Module API

Public Module API

API of CRM Product, Agent Management, Iframe Access, Single Sign On (SSO) and other public modules and usage instructions.

CRM Product API

CRM Product API Document, including API of customer information management, customer tag management, CRM distribution and recovery, etc.

Agent Management API

Agent Management Module API Document, including API of agent management, organization query, skill group management, relationship between skill group and agent, etc.

iFrame Access

Embed customer-developed page to Sobot Agent Workbench, Help Center Details Page and other modules through iFrame.

Single Sign On (SSO)

Single Sign On (SSO) docking description.

Mall Center

Mall Center API Document, including API for Store Management, Product Management, Logistics Management and After Sales Management.
Sobot Developer Documentation: Text Product API

Text Product API

API and SDK of Nexus Messaging, Chatbot, Knowledge Center and other products.

Channel Access

Support multi-channel access to text products, including Web link; SDK for JS, IOS and Android; third-party channels such as WeChat official account, mini program, WeCom and Weibo private message.

Nexus Messaging API

Nexus Messaging API, including API of live chat management, chat processing, message processing, service summary, satisfaction evaluation, etc.

Agent API

Agent API,includes streaming and Non-streaming Q&A APIs.

Chatbot API

Chatbot API, including API of one-round chat, multi-round chat, FAQ, etc.

Agent Component SDK

Agent Component SDK, supporting iOS and Android systems, including agent chat management and chat interface management.

Message Push

Message push service, including push of customer offline message, unread message and merchant chat message.
Sobot Developer Documentation: Voice Product API

Voice Product API

Technical documentation for Nexus Voice and Outbound Agent products.

Nexus Voice

Technical documentation for Nexus Voice product.

Telemarketing Center

Technical Documentation for Telemarketing Center
Sobot Developer Documentation: Management/Assistance Product API

Management/Assistance Product API

Nexus Ticketing product API and SDK and Quality Monitoring product API.

Nexus Ticketing

Nexus Ticketing API and SDK, including API of Ticket Custom Field Management, Create Tickets, Reply to Tickets and View Tickets, etc.; Ticket product SDK, supporting iOS and Android systems.

Inspection API

Inspection API, including API of livechat inspection and call inspection.
Sobot Developer Documentation: Message Product API

Message Product API

Technical documentation for WhatsApp and SMS products.

WhatsApp

Technical documentation for WhatsApp.

Nexus International SMS

Technical documentation for Nexus International SMS.

Facebook Messenger

Technical documentation for Facebook.

Line

Technical documentation for Line.

Sobot Technologies Inc.