Can Businesses Use Virtual Numbers for WhatsApp in 2025

avatar
Flora An
·June 19, 2025
·11 min read
Can

Yes, you can use WhatsApp virtual numbers for your business in 2025. Businesses turn to WhatsApp Business and the WhatsApp messaging platform because customers expect fast, direct responses. Over 2.5 billion people use WhatsApp, and 54% prefer marketing messages through it. Virtual numbers help you connect without physical SIM cards, making it easy to scale support and sales. Sobot, an official WhatsApp Business Solution Provider, lets you manage chats, automate replies with Sobot AI, and boost customer satisfaction. See how WhatsApp powers modern business:

Statistic DescriptionValue/Percentage
WhatsApp global usersOver 2.5 billion users
WhatsApp Business API adoption by companiesOver 50 million companies
WhatsApp message open rate98%
Companies planning to adopt WhatsApp Business API by 202580% of large enterprises
Bar
Image Source: statics.mylandingpages.co

WhatsApp Virtual Numbers in 2025

Policy Overview

You can use whatsapp virtual numbers for your business in 2025, but you need to follow some important rules. WhatsApp has updated its policies to make sure only trusted virtual number providers are used. Most virtual number for whatsapp services now require call verification, because many virtual phone number options cannot receive SMS. WhatsApp does not allow mass messaging or spam, no matter what type of number you use. You must follow local laws and data protection requirements, such as GDPR or CCPA, when using a whatsapp virtual number for business. Two-factor authentication and choosing a reliable provider help keep your account safe. If WhatsApp blocks your account, you can request a review or try to re-register your number.

Tip: Always use a stable, paid virtual number for whatsapp from a trusted provider to avoid losing access or getting blocked.

Supported Number Types

WhatsApp business allow virtual numbers of different types, but not all are equal. Here is a quick comparison:

Feature/AspectPaid Reliable ProviderFree/Temporary NumbersPublic/Disposable Numbers
Reliability (SMS)HighLow to MediumVery Low
SecurityHighLow to MediumVery Low
Number PermanenceHigh (subscription)LowVery Low
Risk of Account BlockingLowHighVery High
Compliance with WhatsAppHighRiskyNot Recommended

You can use a virtual phone number such as local, toll-free, or vanity numbers for WhatsApp Business. These numbers work over the internet and do not need a physical SIM card. Virtual number for whatsapp lets you scale your team, protect privacy, and save costs. You should avoid free or disposable numbers, as they often lead to account problems.

Sobot and WhatsApp Integration

WhatsApp

Sobot helps you meet all requirements for using whatsapp virtual numbers. As an official WhatsApp Business Solution Provider, Sobot connects your virtual number for whatsapp directly to the WhatsApp Business API. You can manage chats, automate replies, and track marketing results in one place. Sobot’s platform supports virtual phone number integration, making it easy for your team to use WhatsApp Business across devices. With Sobot, you get a secure, reliable, and scalable solution for customer contact and marketing. Learn more about Sobot’s WhatsApp integration at Sobot WhatsApp API.

Setting Up WhatsApp Business with a Virtual Number

Setting

Step-by-Step Guide

You can use WhatsApp Business with a virtual number by following a simple process. This method helps you keep your personal and business messages separate. It also lets your team work together from anywhere. Here is how to get a virtual number for WhatsApp and complete the registration process:

  1. Choose a reliable virtual number provider. Look for one that offers high security and supports SMS and call verification.
  2. Create an account with the provider and select a virtual phone number that fits your business needs.
  3. Make sure your virtual number can receive SMS and calls. This is important for WhatsApp verification.
  4. Set up your virtual number by following the provider’s instructions.
  5. Download the WhatsApp Business app from the Google Play Store or App Store.
  6. Open WhatsApp Business and start the setup.
  7. Enter your virtual number for WhatsApp when asked.
  8. Receive the verification code by SMS or call through your provider’s dashboard.
  9. Enter the code in WhatsApp Business to finish verification.
  10. Complete your business profile. Add your business name, address, hours, and website.
  11. Set up WhatsApp Business tools like auto-replies, quick replies, and product catalogs.

Using a virtual number for WhatsApp registration gives you flexibility and privacy. You can manage customer chats, automate replies, and track marketing results. Sobot’s WhatsApp Business API makes this process even easier by supporting virtual numbers for WhatsApp registration and providing seamless integration. Learn more about Sobot’s WhatsApp API.

Tip: Always pick a paid, stable virtual phone number to avoid losing access to your WhatsApp Business account.

Common Issues

You may face some challenges when using a virtual number for WhatsApp Business. Here are the most common issues and how to solve them:

  • Verification Problems: Sometimes, WhatsApp does not send the SMS code to your virtual number. If this happens, use the call verification option. WhatsApp will call your virtual number and give you the code.
  • Number Not Supported: Some virtual numbers for WhatsApp do not work because they cannot receive calls or SMS. Always test your virtual phone number before starting the registration process.
  • Account Blocking: Using free or disposable virtual numbers can lead to account blocks. Choose a trusted provider to lower this risk.
  • Profile Setup Errors: Make sure you fill in all business details correctly. Incomplete profiles can cause issues with WhatsApp Business features.

If you want to know how to get a virtual number for WhatsApp that works well, look for providers with high uptime and strong customer support. Sobot helps you avoid these problems by offering onboarding guidance and reliable virtual number integration.

Note: If you have trouble with WhatsApp verification, try both SMS and call methods. Always check your provider’s dashboard for incoming messages or calls.

Sobot Support

Sobot gives you strong support when you use WhatsApp Business with a virtual number. You get help at every step, from choosing a virtual phone number to completing WhatsApp verification. Sobot’s team guides you through the registration process and helps you set up your business profile. You can also use Sobot’s platform to automate replies, manage chats, and track marketing results.

Sobot’s WhatsApp Business API supports virtual numbers for WhatsApp registration and offers features like multi-agent access, workflow automation, and analytics. This makes it easy for your team to use WhatsApp Business across devices. If you run into any issues, Sobot’s support team responds quickly to solve your problems.

Sobot’s onboarding and verification support helps you start using WhatsApp Business with a virtual number smoothly and securely.

Benefits of Using WhatsApp Virtual Numbers

Benefits
Image Source: pexels

Customer Contact

You can improve customer contact by using whatsapp virtual numbers. These numbers let you answer questions quickly and keep your business open to customers at all times. When you use a virtual number with whatsapp business, you make it easy for customers to reach you from anywhere. Many companies see big improvements in customer service when they switch to whatsapp business with virtual numbers.

Metric / Case StudyResult / Improvement
Call center volume reduction40% decrease (Retail case study)
Customer satisfaction score increase35% increase (Retail case study)
Missed appointments reduction50% decrease (Professional services case study)
Customer satisfaction (API users)70% higher than traditional channels
Customer service cost reductionUp to 25% reduction (Juniper Research)

You can track key KPIs like response time, resolution rate, and customer satisfaction scores using whatsapp business dashboards. These numbers show that virtual number solutions help you save money and make customers happier.

Bar
Image Source: statics.mylandingpages.co

Tip: Fast replies and easy access build trust with your customers.

Marketing and Automation

You can boost your marketing by using whatsapp virtual numbers with automation tools. When you connect whatsapp business to your CRM, you track every customer interaction and learn what works best. Automation lets you send messages, reminders, and offers without extra work. You reach more people and get better results.

  • Message delivery and read rates show how well your campaigns reach your audience.
  • Click-through and conversion rates help you see which messages lead to sales or sign-ups.
  • Automation tools like chatbots speed up response times and improve customer experience.
  • A/B testing helps you find the best message for your audience.
  • Personalized content keeps customers engaged and lowers your cost to get new customers.

For example, an online retailer saw a 4.2x ROI and 38% of chats led to purchases using automated whatsapp ads. A home renovation company cut its cost-per-lead by 60% with whatsapp chatbot lead qualification.

Sobot Case Study: Opay

Sobot helps you get the most from whatsapp business and virtual number solutions. Opay, a leading financial service platform, used Sobot to connect with millions of customers. With Sobot’s omnichannel platform, Opay managed customer service, marketing, and support across whatsapp, email, and voice. After switching to Sobot, Opay raised its customer satisfaction score from 60% to 90%. The company also cut costs by 20% and increased conversion rates by 17%. Sobot’s whatsapp business API let Opay send targeted messages, automate replies, and track results. This made customer contact and marketing much more effective.

Note: Sobot’s platform gives you the tools to manage chats, automate workflows, and measure success, all in one place. Learn more about Sobot’s solutions at Sobot WhatsApp API.

Risks and Compliance for Virtual Number Use

Verification Issues

You may face challenges with whatsapp verification when using voip numbers. Many businesses try to register with a temporary number for whatsapp, but these numbers often fail during the verification process. WhatsApp requires your number to receive calls or SMS for verification. Some voip numbers do not support both methods, which can cause delays or failed registrations. If you use a temporary number for whatsapp, you risk losing access if the provider recycles the number. Sobot helps you avoid these problems by offering reliable voip numbers that support both SMS and call verification. You get step-by-step guidance for whatsapp verification, so your business account stays secure.

Tip: Always test your voip numbers for both SMS and call reception before starting whatsapp verification.

Policy Risks

Using voip numbers for whatsapp in business comes with policy risks. WhatsApp has strict rules against spam, mass messaging, and unauthorized use of consumer accounts for business. Regulatory bodies have fined companies hundreds of millions of dollars for using WhatsApp in ways that break compliance rules. For example, the UK Government and Wall Street regulators have criticized businesses for using WhatsApp without proper controls. These fines show the importance of following official policies and using approved solutions. Virtual numbers offer features like call monitoring and fraud detection, which help you meet compliance standards. Sobot, as an official WhatsApp Business Solution Provider, ensures your voip numbers and business accounts follow all WhatsApp and legal requirements.

Risk TypeImpact on BusinessHow Sobot Helps
Failed VerificationDelays, lost accessReliable voip numbers, support
Policy ViolationsFines, account bansCompliance guidance, audit tools
Data LossSecurity breachesSecure platform, monitoring

Data Privacy

You must protect customer data when using whatsapp and voip numbers. Data privacy laws like GDPR and CCPA require you to keep customer information safe. Using a temporary number for whatsapp or unapproved voip numbers can increase the risk of data leaks. Virtual numbers with advanced security features, such as spam blocking and call tracking, help you stay compliant. Sobot’s platform encrypts your data and provides audit trails, so you can prove compliance during audits. You also get tools to monitor and control access, reducing the risk of unauthorized data sharing.

Note: Always choose a provider like Sobot that offers secure voip numbers and strong privacy controls for whatsapp business use.

Choosing a Virtual Number Provider for WhatsApp

Key Features

When you choose a provider to get a us number for whatsapp, you need to look for certain features. Not all virtual phone number services are the same. Here are the most important things to check:

  • Coverage in the regions where your customers live, especially if you want a us phone number for whatsapp business.
  • Clear and fair pricing, so you know what you pay for each call or message.
  • Good customer support and a strong reputation, shown by positive reviews.
  • High voice quality and a promise of uptime, so your service works when you need it.
  • Compliance with privacy laws like GDPR, which keeps your customer data safe.
  • The ability to keep your number if you switch providers.
  • Security features like two-factor authentication.

A provider that offers these features helps you use whatsapp business with confidence. For example, some providers offer 99.99% uptime and strong security, which means your virtual number stays active and safe.

ProviderCoveragePricingSecurity & ComplianceUptime
SobotGlobalTransparentGDPR, encryption99.99%
SMS-MAN270+ countriesPay-per-useStandardHigh
Squaretalk150+ countries$25/monthGDPR, enterpriseHigh

Sobot Advantages

Sobot stands out when you want to get a us number for whatsapp or any virtual phone number for whatsapp business. Sobot is an official WhatsApp Business Solution Provider. You get a secure, scalable platform that supports virtual phone numbers and helps you manage chats, automate replies, and track results. Sobot’s system offers 99.99% uptime and strong data protection. You can use one us phone number across multiple devices and agents, making teamwork easy. Sobot also helps you follow privacy rules and keeps your business account safe.

Sobot’s integration with whatsapp business means you can reach customers in the US and worldwide, all from one dashboard.

Best Practices

To get the most from your virtual number and us phone number for whatsapp business, follow these best practices:

  • Always enable two-factor authentication on your whatsapp business account.
  • Pick a provider that uses strong encryption and follows privacy laws.
  • Check your connected devices often to spot any strange activity.
  • Use different virtual phone numbers for different teams or purposes.
  • Combine your virtual number with privacy tools like VPNs when using public Wi-Fi.
  • Keep your business and personal accounts separate by using a dedicated us phone number for whatsapp.

Tip: Following these steps helps you avoid common problems and keeps your business communications secure.


You can confidently use a WhatsApp virtual number for your business in 2025. This approach helps you organize customer contact and boost marketing results. Sobot, as a trusted WhatsApp Business Solution Provider, gives you secure, scalable tools for success. Key benefits include:

  • Separation of personal and business chats for better organization
  • Cost savings with flexible plans
  • Easy scaling by adding more virtual numbers
  • Fast response on any device
  • Strong security with certified providers

Start your journey with Sobot to unlock the full power of WhatsApp virtual numbers for your business.

FAQ

What is a WhatsApp virtual number and how does it work?

A WhatsApp virtual number lets you use WhatsApp Business without a physical SIM card. You can receive messages, calls, and verifications online. Many businesses use a WhatsApp virtual number to manage customer chats and automate replies. Sobot supports secure virtual number integration for WhatsApp.

Can I use a WhatsApp virtual number for marketing campaigns?

Yes, you can use a WhatsApp virtual number for marketing. Many companies send bulk messages, promotions, and updates through WhatsApp Business API. Sobot’s platform helps you automate marketing, track results, and reach more customers using your WhatsApp virtual number.

What should I do if WhatsApp does not verify my virtual number?

If WhatsApp does not verify your virtual number, try the call verification option. Make sure your WhatsApp virtual number supports both SMS and calls. Sobot provides step-by-step support to help you complete WhatsApp verification and avoid common issues.

Is using a WhatsApp virtual number safe and compliant?

Using a WhatsApp virtual number is safe if you choose a trusted provider. Sobot ensures your WhatsApp virtual number meets security and privacy standards like GDPR. You get encrypted data, audit trails, and compliance support for your business.

Tip: Always use a paid, reliable WhatsApp virtual number to avoid account blocks and data risks.

How can Sobot help me set up a WhatsApp virtual number for my business?

Sobot guides you through every step, from choosing a WhatsApp virtual number to completing verification. You get onboarding help, automation tools, and analytics. Sobot’s WhatsApp Business API lets your team manage chats, automate replies, and scale customer contact easily.

See Also

Steps To Configure Bulk Messaging Using WhatsApp Business

Best VoIP Software Solutions To Consider In 2024

Effective Ways To Integrate WhatsApp On Your Website

Guide To Flawlessly Installing WhatsApp On Your Website

How To Begin WhatsApp Chats Without Saving Contacts

Get a 15-day Free Trial at Sobot