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    7 Leading Indian Number Providers for WhatsApp

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    Flora An
    ·June 18, 2025
    ·14 min read
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    Looking for the top virtual number providers for WhatsApp in India? You have great options like Sobot, Exotel, MyOperator, Servetel, CallHippo, Knowlarity, and Tata Tele. Using an indian number for whatsapp helps your business connect with local customers, boost engagement, and stay compliant with Indian regulations. Many businesses use WhatsApp to handle support and marketing. Providers like Sobot AI offer official WhatsApp Business API, which makes your business communication seamless and scalable.

    Why Use Indian Number for WhatsApp

    Business Benefits

    If you run a business in India, using an indian number for whatsapp gives you a real edge. Customers trust local numbers more, so your business calls and messages feel familiar. This trust helps you connect faster and build better relationships. Many businesses in India, from ecommerce stores to call centers, rely on WhatsApp for daily customer support and marketing. In fact, over 15 million Indian businesses use WhatsApp Business, making up 30% of global users. Check out the numbers below to see how popular WhatsApp is for business:

    MetricData Point
    Total WhatsApp users in IndiaApproximately 535.8 million
    WhatsApp Business app downloads in IndiaAbout 292 million as of June 2023
    Indian businesses using WhatsApp Business15 million active users
    Global WhatsApp Business users50 million businesses
    Indian share of WhatsApp Business users15 million out of 50 million (30%)

    A voip number for whatsapp also lets you manage business communications from anywhere. With solutions like Sobot, you can handle customer chats, automate replies, and track every interaction in one place.

    Customer Engagement

    You want your customers to notice your messages and respond, right? Using an indian number for whatsapp makes that happen. Studies show that 70% of WhatsApp messages sent by companies are opened, and 69% of users are more likely to buy from a business they hear about on WhatsApp. Businesses using chatbots and digital channels see up to 70% more customer interactions. Customers love quick replies—most live chat issues get solved in under a minute. Sobot’s WhatsApp support helps you send bulk messages, automate responses, and keep your customer experience smooth and personal.

    Tip: Businesses using WhatsApp see a 68% repeat customer rate, which means people come back again and again.

    Compliance

    Staying compliant with Indian laws is a must for any business. The Digital Personal Data Protection Act (DPDP Act) 2023 sets strict rules for handling customer data. Using an indian number for whatsapp helps you follow these rules, since it’s easier to get user consent and avoid penalties. India’s regulators watch WhatsApp closely, banning millions of accounts for non-compliance. When you use a voip number for whatsapp that’s registered in India, you reduce your risk and show customers you care about their privacy. Sobot’s platform supports these compliance needs, making your business communications safe and reliable.

    Top Virtual Number Providers in India

    Top

    Choosing the right virtual phone number can change how you connect with your customers. You want a provider that makes WhatsApp easy, keeps your business running, and helps you grow. Here are the top virtual number providers in India that help you get a virtual number for WhatsApp and more.

    Sobot WhatsApp Solution

    WhatsApp

    Sobot stands out as one of the top virtual number providers for WhatsApp in India. You get an official WhatsApp Business API, which means you can send bulk messages, automate replies, and manage all your chats in one place. Sobot gives you a virtual phone number that works across channels like voice, chat, and email. You can use cloud telephony to handle calls and messages from anywhere.

    Sobot’s platform lets you set up smart chat routing, 24/7 chatbots, and workflow automation. You can track every customer conversation and see real-time analytics. Many businesses trust Sobot for their WhatsApp virtual number providers needs. For example, Opay used Sobot to boost customer satisfaction from 60% to 90% and cut costs by 20%. You can read more about Opay’s story here.

    Note: Sobot is an official WhatsApp Business Solution Provider, so you get reliability and security for your business.

    Exotel

    Exotel is a well-known provider for virtual phone numbers and cloud telephony in India. You can use Exotel to get a voip number for WhatsApp, manage calls, and send SMS. Many businesses use Exotel for customer support and sales. Their cloud telephony platform helps you track calls and automate workflows. Exotel also offers WhatsApp integration, so you can chat with customers and send notifications.

    You can find reviews about Exotel’s services on G2.

    MyOperator

    MyOperator gives you cloud telephony solutions with virtual phone numbers for WhatsApp and other channels. You can set up IVR, call recording, and call tracking. MyOperator helps you manage customer calls and messages from one dashboard. You can use their platform to send WhatsApp messages and automate responses. Many small and medium businesses choose MyOperator for easy setup and good support.

    Check out user reviews on Capterra.

    Servetel

    Servetel offers cloud telephony and virtual phone number services for businesses in India. You can get a voip number for WhatsApp, run call campaigns, and send bulk SMS. Servetel’s platform lets you manage customer calls, set up IVR, and record conversations. You can use their WhatsApp integration to send alerts and updates to your customers. Servetel is popular for its quick setup and reliable support.

    You can read reviews about Servetel on SoftwareSuggest.

    CallHippo

    CallHippo is another top virtual number provider that gives you virtual phone numbers for WhatsApp and cloud telephony. You can make and receive calls from anywhere using their app. CallHippo supports WhatsApp messaging, so you can reach your customers fast. Their platform offers call analytics, call recording, and team collaboration tools. Many startups and growing businesses use CallHippo for its easy-to-use dashboard.

    Find more reviews on Trustpilot.

    Knowlarity

    Knowlarity provides cloud telephony and virtual phone number solutions for businesses of all sizes. You can get a voip number for WhatsApp, set up IVR, and manage calls with ease. Knowlarity’s platform helps you automate customer interactions and track every call. You can use WhatsApp business numbers to send updates and support messages. Knowlarity is known for its strong analytics and customer support.

    See what users say in their reviews on Gartner Peer Insights.

    Tata Tele

    Tata Tele is a trusted name in cloud telephony and virtual phone numbers in India. You can get a virtual phone number for WhatsApp, manage calls, and send SMS. Tata Tele’s platform supports IVR, call routing, and call analytics. Many large businesses use Tata Tele for its network reliability and strong support. You can use their WhatsApp integration to connect with customers and send important updates.

    You can read customer reviews on MouthShut.

    Tip: When you pick a provider, always check reviews and compare features. The right virtual number for WhatsApp can help your business grow and keep your customers happy.

    Features of Virtual Number Providers

    When you look for a virtual phone number for your business, you want more than just a number. You want tools that help you connect with customers, manage business calls, and send messages easily. Let’s break down the most important features you should check before you choose a provider.

    WhatsApp Integration

    WhatsApp is huge for business in India. Not every virtual phone number provider offers direct WhatsApp integration. Some only give you a number for calls or SMS, but you need a provider that lets you use WhatsApp messaging for customer support and marketing. Sobot stands out here. You get an official WhatsApp Business API, so you can send bulk messages, automate replies, and even use chatbots for 24/7 WhatsApp support. This makes your business calls and messages more efficient.

    Here’s a quick look at how different providers handle WhatsApp integration:

    ProviderWhatsApp Integration Notes
    SobotOfficial WhatsApp Business API, bulk messaging, chatbots
    BlacktelWhatsApp SIM for app registration
    OthersMost do not offer direct WhatsApp integration

    Tip: Always check if your virtual phone number can connect with WhatsApp before you sign up.

    Multi-Channel Support

    You want to reach your customers wherever they are. The best virtual phone number providers offer cloud telephony that works across channels—voice, chat, email, and WhatsApp. Sobot gives you a single dashboard to manage all your business calls and messages. You can switch between channels without losing track of customer conversations. This helps you respond faster and keep your service smooth.

    Many top providers now support cloud telephony for calls, SMS, and WhatsApp messaging. This means you can handle everything from one place, making your team’s job much easier.

    Automation & Analytics

    Automation is a game-changer. Did you know that 91% of contact center leaders say automation is their top priority? With the right virtual phone number, you can automate replies, route business calls, and even use AI-powered chatbots. Sobot’s platform lets you set up workflow automations, track every customer interaction, and see real-time analytics. This helps you spot trends, improve service, and save time.

    Some providers only offer basic call routing, but Sobot gives you advanced tools like multi-login for agents, data analytics, and workflow automation. These features help you boost customer satisfaction and cut costs. In fact, companies using automation see up to 25% lower costs and much happier customers.

    Note: Automation tools like IVR, chatbots, and analytics make your cloud telephony smarter and your business more efficient.

    Pricing and Plans

    Cost Comparison

    When you look for affordable virtual phone numbers for WhatsApp, you will see different pricing models. Most providers use a per-seat or per-user plan. This means you pay for each person who uses the service. Some companies offer three main plans—basic, standard, and premium. This “power of three” makes it easy to pick what fits your business best. You might also see yearly payment options, which can save you money compared to monthly plans.

    Here’s a quick table to help you compare:

    ProviderPricing ModelFree TrialNotable Features
    SobotPer-seat, tieredYesWhatsApp API, automation, analytics
    ExotelPer-user, tieredYesCloud telephony, WhatsApp integration
    MyOperatorPer-user, tieredYesIVR, call tracking
    ServetelPer-user, tieredYesBulk SMS, IVR
    CallHippoPer-user, tieredYesCall analytics, team tools
    KnowlarityPer-user, tieredYesCall automation, analytics
    Tata TeleCustom pricingNoEnterprise features

    Tip: Most providers show their cheapest plan first. If you want to save, look for yearly billing or free trials.

    Value for Businesses

    You want value, not just a low price. The right provider helps your business grow and keeps your customers happy. Sobot gives you more than just a number. You get WhatsApp Business API, bulk messaging, 24/7 chatbots, and smart chat routing. These features help you handle more customer chats and boost your marketing results.

    Many businesses see big benefits from picking the right plan. For example, companies that use clear pricing and automation tools often see higher customer satisfaction and lower costs. One study found that a business using better pricing models added $4 million in profit and improved margins by 15%. When you choose a provider like Sobot, you get tools that help you track every conversation, automate replies, and see real-time results. This makes your business more efficient and ready to scale.

    Note: Transparent pricing and the right features can make a huge difference for your business, no matter your size.

    Choosing a Virtual Number for WhatsApp

    Business Needs

    When you pick a virtual number provider, you want one that matches your business goals. Start by thinking about your team size and the features you need. Do you want advanced call routing, IVR, or just simple messaging? Some providers offer tools like call recording, AI scheduling, and quality monitoring. These features help you handle more customer calls and keep your service smooth.

    Here are some things to look for:

    • Budget and pricing structure: Check if the provider offers pay-as-you-go or tiered plans.
    • User-friendly interface: A simple dashboard saves you time.
    • Voice quality and uptime: Look for HD audio and strong uptime guarantees.
    • Customization: Can you set your own greetings and caller ID?

    Sobot stands out for businesses that want an all-in-one solution. You get voice, chat, email, and WhatsApp in one place, making business communications easy to manage.

    Compliance & Support

    You need a provider that keeps your data safe and follows the rules. In India, laws like the DPDP Act require strong data protection. The best providers use end-to-end encryption, multi-factor authentication, and regular security audits. They also have certifications like GDPR and SOC 2.

    Reliable customer support is a must. You want help fast if something goes wrong. Sobot offers 24/7 support and detailed security documentation, so you can trust your business is in good hands.

    Decision-Making Data CriteriaExplanation
    Compliance and Data Protection MeasuresEncrypted calls, secure storage, and industry certifications protect your business and customer data.
    Industry Reputation and Customer SupportReviews and responsive support channels ensure you get help when you need it.

    Integration

    Your provider should fit right into your current workflow. Look for integration with CRM, helpdesk, and project management tools. This makes your team’s job easier and keeps all your data in one place. Mobile app access is also important. You can manage calls and messages from anywhere, which is great for remote work.

    Sobot’s platform connects with many business tools and supports mobile access. You can manage all your business communications from one dashboard, making it perfect for growing businesses that want to scale fast.

    Tip: Choose a provider that grows with your business and supports all your channels, just like Sobot does for omnichannel and enterprise needs.

    Customer Success Story: Sobot & Opay

    Challenges

    Imagine you run a fast-growing financial service like Opay. You get thousands of messages and calls every day. Your team needs to answer questions, solve problems, and keep every customer happy. Before using Sobot, Opay struggled to manage all these conversations. Customers reached out on different channels—social media, email, and voice calls. The team found it hard to keep track of every customer request. Sometimes, customers waited too long for help. This hurt the customer experience and led to mixed reviews. Opay wanted a better way to handle customer reviews and improve service.

    Solution

    Opay chose Sobot’s omnichannel platform to bring everything together. With Sobot, you can connect WhatsApp, email, voice, and social media in one place. The WhatsApp Business API made it easy for Opay to send updates and answer questions fast. Sobot’s smart chat routing and 24/7 chatbot support meant customers got help any time. The platform turned emails into tickets, so no customer request got lost. Opay’s team could see all customer reviews and messages in one dashboard. This made it simple to spot trends and fix problems quickly.

    Note: Sobot’s solution helps you automate replies, track every customer conversation, and boost your customer experience.

    Results

    After switching to Sobot, Opay saw big changes. Customer satisfaction jumped from 60% to 90%. The team cut costs by 20% and increased conversion rates by 17%. Customers loved the quick replies on WhatsApp. The message reading rate hit 85%, which means most customers saw important updates. Opay also noticed more positive customer reviews. The team could handle more requests without extra staff. Sobot’s analytics helped Opay understand what customers wanted and improve the customer experience. You can read more about Opay’s story and see real customer reviews on Sobot’s website.

    Comparison Table: Virtual Number Providers

    Comparison
    Image Source: pexels

    Choosing between virtual number providers can feel tricky, but a side-by-side look makes it simple. You want to see how each one stacks up for features, pricing, and support. Here’s a quick guide to help you decide what fits your business best.

    Features

    You want features that make your life easier. Most providers let you set up your number online in under an hour. Sobot gives you an official WhatsApp Business API, bulk messaging, 24/7 chatbots, and smart chat routing. Many providers also offer CRM integration, call routing, and support for remote work. If you need international virtual numbers, some platforms make it easy to add them for global reach.

    ProviderWhatsApp APIBulk MessagingChatbotCRM IntegrationMulti-ChannelInternational Numbers
    Sobot
    Exotel
    MyOperator
    Servetel
    CallHippo
    Knowlarity
    Tata Tele

    Tip: Sobot’s all-in-one dashboard helps you manage every customer chat, call, and message in one place.

    Pricing

    Let’s talk money. Most virtual number providers use per-user or tiered pricing. Sobot offers clear plans with a free trial, so you can test before you buy. Other providers have similar models, but setup fees and trial periods can vary. Here’s a quick chart to compare starting prices:

    Bar
    Image Source: statics.mylandingpages.co
    ProviderStarting Price (per user/month)Free TrialSetup Fees
    SobotCustom, contact for quoteYesNo
    Exotel₹499YesNo
    MyOperator₹1,000YesNo
    Servetel₹1,199YesNo
    CallHippo$16YesNo
    Knowlarity₹1,499YesNo
    Tata TeleCustomNoYes

    Note: Always check the latest reviews for up-to-date pricing and hidden fees.

    Support

    You want help when you need it. Sobot offers 24/7 support and a knowledge base packed with guides. Most providers have live chat, email, or phone support. Some, like Sobot, get great reviews for fast responses and helpful agents. When you read reviews, look for comments about support speed and problem-solving.

    ProviderSupport Channels24/7 SupportCustomer Reviews Highlights
    SobotChat, Email, Knowledge BaseYesFast, friendly, reliable
    ExotelChat, Email, PhoneYesGood for setup, helpful staff
    MyOperatorChat, Email, PhoneYesQuick replies, easy onboarding
    ServetelChat, Email, PhoneYesResponsive, good documentation
    CallHippoChat, Email, PhoneYesMixed reviews, improving support
    KnowlarityChat, Email, PhoneYesReliable, praised for follow-up
    Tata TeleChat, Email, PhoneNoMixed reviews, depends on location

    Tip: Read at least a few reviews before you choose. Real customer stories can show you what to expect.


    You now know the top virtual number providers for WhatsApp in India and what makes each one special. Sobot stands out with its official WhatsApp API, smart chat tools, and easy setup. If you want to grow your business and keep customers happy, Sobot gives you a simple way to manage chats and calls. Ready to see how it works? Book a free demo on Sobot’s website and start your WhatsApp journey today!

    FAQ

    What is a virtual number for WhatsApp, and why do businesses use it?

    A virtual number for WhatsApp lets you send and receive messages without a physical SIM card. Businesses use it to manage customer chats, automate replies, and run marketing campaigns. Sobot’s WhatsApp Business API makes this process simple and secure.

    How do I get an Indian number for WhatsApp for my business?

    You can get an indian number for whatsapp by signing up with virtual number providers like Sobot. They help you register, verify your business, and set up your WhatsApp Business API. This makes it easy to connect with local customers.

    Can I use a VOIP number for WhatsApp Business API?

    Yes, you can use a voip number for whatsapp if your provider supports WhatsApp Business API. Sobot offers this feature, so you can handle calls and messages from anywhere. This helps your team stay connected and responsive.

    What features should I look for in virtual number providers?

    Look for these features:

    • WhatsApp integration
    • Multi-channel support
    • Automation tools
    • Analytics

    Sobot gives you all these with its virtual phone number solution. You can track chats, automate replies, and see real-time data.

    Is Sobot’s WhatsApp solution safe and compliant with Indian laws?

    Yes! Sobot follows the Digital Personal Data Protection Act (DPDP Act) 2023. Your data stays safe with end-to-end encryption and secure storage. Sobot’s virtual number providers platform helps you stay compliant and build trust with your customers.

    Need more info? Visit Sobot’s WhatsApp Solution page for details.

    See Also

    Top Ways To Integrate WhatsApp Into Your Website

    Steps To Easily Add WhatsApp On Your Website

    Guide To Configuring Bulk Messaging In WhatsApp Business

    Ways To Message On WhatsApp Without Saving Contacts

    Reasons WhatsApp Chat Increases User Interaction On Websites

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