Say Goodbye to Rigid Bots
Enjoy Omnichannel Self-service
Sobot AI delivers seamless support on chat, voice, and messaging channels, wherever customers are.
Resolve Issues Instantly
Using the most sophisticated large language model(LLM), Sobot AI solves customer issues automatically and accurately based solely on your support content.
Prospective and Flexible
Sobot brings together data from all parts of your business so that your customers can enjoy prospective support or product recommendations by Sobot AI.
Give Agents A Favor
Capture Customer Intent
Agents will know what customers want and how they’re feeling before the conversation, so they can provide personal support.
Accelerate Resolution Time
Solve requests faster with intelligence built into your workspace. Sobot uses AI to show agents key insights, and then offer suggestions to fix the issue.
Lend Agents An Extra Hand
Sobot AI is an always-on assistant that can suggest responses, recommend actions, and summarize events.
Optimize Your Businesses
Out of the Box
Create an ideal bot for your businesses with a few clicks, no need for developers, heavy IT spending, or months of lead time.
Supercharge Knowledge Base
Improve your knowledge base without extra work. Sobot AI uncovers new content by turning a few bullet points into a complete article using machine learning.
Customize Cohesive Workflows
Easily build automatic, no-code workflow with triggers, conditions, and rules—all in one place to deliver customers a personalized experience across channels.
